SYSTEMS & REPORTING

West Quay maintains it's own feature rich and highly customisable mail order, CRM and stock management database solution, developed from over 25 years of experience. This allows us to offer a solution, which best fits the specific needs of your business and ensures that we can capture order, payment and customer data in the most efficient way possible. Built from information stored securely in our Data Warehouse, key reports are available to view in your browser and cover topics such as Response, Sales, Customer Services and Stock.

Alternatively and supported by our high-speed, dedicated bandwidth ADSL service, we can interface with any remotely hosted, third-party systems should there be a requirement to capture order, payment and customer data directly to your preferred external database solution.

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